5-star business! We had a spring break on our door and obviously turned to Yelp to find a qualified firm. Using the app, we sent out requests for estimates to a couple businesses with good reviews.
Within 5 minutes, I received a call from Will, who said he could do the work today (New Year’s Day!). I didn’t expect to hear back from anyone untill after the holiday but Will said he was open for business and could be at out house within 2 hours.
True to his word, he arrived about an hour later and had both springs replaced within 20 minutes!
Cost was very reasonable ($225) including parts and labor. Plus he lubed the entire door and inspected to the opener.
Highly recommend anyone who needs garage door service or replacement to start with Will’s Garage Door! He’s very professional and friendly!
San Jose, CA
I think Will heard my SOS for garage door help through the cosmos. We had just discovered our garage door was busted at 5pm on Saturday. I wasn’t holding out much hope as many places were closed but Will came to my rescue – he gave me a call literally a second after I submitted my request for a quote on Yelp!
My partner and I described what we thought the issue was over the phone and he gave us a recommendation, a price, and let us know he could be there within an hour. We had to get approval with our landlord and he was very patient and gave us time to make a few calls and get back to him. Once we got back to him with the go ahead, he was on it straight away. He was very professional and gave us updates on his ETA, which by the way, was extremely fast. He was done replacing our old Lift Master in less than an hour. He walked us through his work, what the upgrades were and how they worked, and that was it! I’m so glad we found Will through Yelp!
Santa Clara, CA
Will should get 10 stars. He showed up on Sunday for a garage door that wouldn’t close. Previous company did a terrible job several months ago. Will fixed everything, charged me minimally, was cheerful, and clearly explained what needed to be done. Hurrah for Will’s garage door!
Los Gatos, CA
We had an old wooden flip garage door that we had to manually lock and unlock a padlock. Considering it was 2018, it was time to get a proper roller garage door with motor. I reached out to a number of local garage door companies to get quotes. First one to respond? Will’s Garage Door. First one to set a date & time to come out for a quote? Will’s Garage Door. After meeting with 3 different companies, the one I wanted to go with was Will’s Garage Door.
Even before we settled on the specifics of our new door, I sent Will at least 10 questions over a series of emails. He was not only prompt in his responses, but answered all of my questions, and did so politely (not just a 5 word text message like others). Once we set on a date & time, he was there and ready to go.
The installation? Man is he efficient! It was almost as if he was working on autopilot he knew exactly the parts he needed, and was on to the next step before he even put the tool down for the step he had completed. Yeah sure that’s his job, but still, it’s always appreciated when someone does their job efficiently. But don’t think that just because he was fast that he cut corners. He made sure everything was put together perfectly, and didn’t leave until I was completely satisfied.
The garage door looks fantastic, no dents/scratches/scuff marks, and it operates very smoothly.
When you have these one-time important purchases that you need a professional to do, it pays to go with the person/company you feel you can trust. Price may be one factor in your decision, but the honesty and quality of character is just as important to me. What made this decision very easy for me was that Will also quoted an excellent price for the door, motor and install.
Top quality, and I couldn’t encourage others more to go with Will. You definitely will be very happy with his service, his demeanor, and most importantly the end result.
San Jose, CA